Sales Force Interaction Optimization Suite

Product Brief

SpearFysh 1.0 is a new Sales Force Automation technology that enables organizations to capture, share, search, and analyze interactions with customers and prospects.  SpearFysh is a first for the enterprise, turning previously unattainable and unstructured field & phone sales conversations into actionable intelligence.  As a result, new salespeople are ramped up much quicker, veteran salespeople learn to sell total solutions, and customers get a new breed of salesperson calling on them - less salesperson, more "businessperson who sells."

SpearFysh is cost-effective due to its simple software as a service (Saas) platform.  Each user receives a specially configured Smartpen (pre-loaded with SpearFysh software), a SmartCard™ (to gather pre and post call data), and SpearFysh Desktop Software.

Here's how it works, SpearFysh starts with a simple capture mechanism.  Currently this capture technology is a low-cost mobile device called the Smartpen, a simple note-taking tool that records field sales interactions.  Near future versions will include tablet devices.

Once captured and downloaded, this voice data is automatically routed to the SpearFysh private web portal where unstructured conversations are securely and automatically indexed against sales process workflow, critical sales initiatives, and key corporate drivers.  Finally, actionable intelligence is delivered through a suite of applications that enable Sales Managers to instantly spot new challenges, uncover valuable opportunities, and quickly shape field sales behavior.

Features:

• Understands and categorizes speech content captured in field sales conversations
   
• Automates the delivery of voice of customer intelligence to all key units and personnel
   
• Spots trending and opportunities that impact sales and  business performance
   
• Total workflow optimization around coaching, sharing, and analysis of interactions
   
• Enables Comparative Analysis at individual and team level across dozens of different performance categories
   
• Ties interactions to Key Performance Indicators
   
• Has Executive-Level Dictionary to determine business acumen/strategic orientation of salespeople